24/7 emergency service

The most important priority of a company is to have an emergency service that has to be quickly accessible and to have a quick response time. A very ambitious goal, which can only be met with a company based on DIN EN 13015.

Possible issues surrounding the 24 hour emergency service:

  • Quantity of the staff used for the 24 hour emergency service
  • Accessibility of the emergency service
  • Quantity of the emergency stations spread all around Germany
  • Reaction time till getting on site
  • Knowledge and training of the staff used according to DIN EN 13015
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