Escalators and moving walks Service

All-round service for escalators and moving walks to German quality standards

Maintenance of escalators & moving walks

Professional maintenance by our TÜV-certified company ranges from standardized testing in accordance with DIN EN 13015 (A.3) to our maintenance modules, which can be individually adapted to your needs. Together with the latest technology and our expertise, we do everything we can to identify defective parts and wearing parts before damage occurs, thus reducing repair and maintenance costs to a minimum.

Standard maintenance

  • Maintenance according to DIN EN 13015 A3

  • Oiling, lubricating, greasing

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Standard maintenance

  • Maintenance according to DIN EN 13015 A3

  • Oiling, lubricating, greasing

  • Minor adjustment work

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Plus maintenance

  • Maintenance according to DIN EN 13015 A3

  • Oiling, lubricating, greasing

  • Minor adjustment work

  • Expert examination

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Comfort maintenance

  • Maintenance according to DIN EN 13015 A3

  • Oiling, lubricating, greasing

  • Minor adjustment work

  • Expert examination

  • Minor repairs in the course of maintenance

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Premium maintenance

  • Maintenance according to DIN EN 13015 A3

  • Oiling, lubricating, greasing

  • All adjustment work

  • Expert examination

  • Full maintenance service

Repair & maintenance

When your system is repaired, defective escalators or moving walks are restored to their original, functional condition.

A repair initially refers to the functional restoration of defective components. This can include the replacement of defective individual components, but also the installation of compatible parts according to the current state of the art. In the area of control systems, a repair can also include the reprogramming or reprogramming of control and monitoring programs.

Maintenance is intended to ensure that the availability of a system is guaranteed by the preventive replacement of wearing parts and protects against virtually all system failures. This increases optimum utilization, the service life of the system, improves operational reliability, increases system availability, optimizes operating processes, reduces malfunctions and enables forward-looking planning of potential costs.

Expert examination

According to DIN EN 115-1:2008+A1:2010 Section 7.3.1, escalators and moving walks must be subjected to an (annual) inspection by a competent person (e.g. experts from TÜV, DEKRA, etc.) after significant modifications and at regular intervals. If significant defects are found during this inspection, the inspector may block the installation or only permit operation under certain conditions.

The consequences are limited availability, additional costs and possibly official requirements. To prevent you as the operator from getting into such a situation in the first place, we prepare your system and the required documents in accordance with the inspection lists and thus ensure a defect-free acceptance.

In accordance with DIN EN 115-:2008+A1:2010 section 7.3.3, a new acceptance test is also required after significant changes, e.g. after replacing a control unit. Our service technician will explain the new features to the inspector before the on-site inspection and discuss the necessary risk assessments, which Geyssel can prepare for you.

A 1:1 replacement of parts of the same design and quality is not considered a major modification.

Refurbishment and modernization

The ageing process of an escalator can be effectively halted by a general overhaul and partial refurbishment. Taking into account your personal wishes, the local conditions and the respective design of your system, we analyze practicable and cost-effective options for a “rejuvenation cure” as an alternative to a new system.

Thanks to our comprehensive stock of over 100,000 parts, we can access a cataloged stock of spare parts for escalators and moving walks from all well-known manufacturers and types at short notice.

The modernization of escalators and moving walks is playing an increasingly important role in a growing market for old systems. Although these systems do not necessarily have to be upgraded to the latest state of the art due to the protection of existing systems, the further development of technology, increasing demands on operational safety, new design and lighting concepts and, last but not least, modern systems from competitors are forcing operators to make a yes/no decision. The decision-making process should be based on a multi-stage questionnaire; we will be happy to advise you.

Spare parts

The availability of spare parts at short notice is a decisive factor in reducing the downtime of your system.

Thanks to our many years of experience in the maintenance and repair of escalators, moving walks and elevators of all makes, we have built up a very high level of expertise in the procurement of spare parts and are able to source high-quality spare parts at competitive conditions.

We often have access to our central warehouse with over 100,000 spare parts and can therefore guarantee the supply of spare parts at short notice.

We are also happy to support you with the technical clarification and identification of the required components.

Current downloads

GEYSSEL spare parts catalog for elevators

GEYSSEL spare parts catalog for elevators

GEYSSEL spare parts catalog for escalators

GEYSSEL spare parts catalog for escalators